Your privacy is important to Home Aura Store. This privacy policy explains how we collect, use, and protect your personal information when you use our website, products, and services.
1. Information We Collect:
- Personal Information: We collect information that you provide directly to us, such as your name, email address, shipping address, billing address, phone number, and payment information when you create an account, place an order, subscribe to our newsletter, or contact us.
- Non-Personal Information: We automatically collect certain non-personal information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We may also collect aggregated, anonymized data that does not directly identify you.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, understand how you interact with our website, and improve our services. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.
2. How We Use Your Information:
- To Provide and Improve Our Services: We use your personal information to process your orders, fulfill your requests, provide customer support, and personalize your experience on our website. We also use your information to analyze trends, monitor the effectiveness of our marketing campaigns, and improve our website’s functionality and content.
- To Communicate with You: We may use your email address to send you order confirmations, shipping updates, promotional offers, newsletters, and other important information about our products and services. You can opt-out of receiving marketing emails at any time by following the unsubscribe instructions included in each email.
- To Protect Our Rights and Interests: We may use your information to detect, investigate, and prevent fraudulent transactions, unauthorized access to our website, and other illegal activities. We may also use your information to enforce our terms and conditions, protect our intellectual property rights, and comply with applicable laws and regulations.
3. How We Share Your Information:
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, delivering products, sending emails, and providing customer support. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Business Partners: We may share your information with our business partners who offer products or services that may be of interest to you. We will only share your information with your consent, and you can opt-out of receiving marketing communications from our partners at any time.
- Legal Compliance: We may disclose your information to government authorities, law enforcement agencies, or other third parties if we are required to do so by law or legal process. We may also disclose your information if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security:
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security technologies, such as encryption, firewalls, and secure socket layer (SSL) certificates, to safeguard your information during transmission and storage. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Rights:
- Access: You have the right to access the personal information we hold about you and to request a copy of your information.
- Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions under applicable law.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit your information to another controller.
To exercise your rights, please contact us at [Your Contact Information]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
6. Children’s Privacy:
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove the information from our systems.
7. Changes to This Privacy Policy:
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on our website and indicate the date of the latest revision. Your continued use of our website after the posting of the updated policy constitutes your acceptance of the changes.
8. Contact Information:
If you have any questions about this privacy policy, please contact us at info@bdbgcompany.com
